What is Tourbot AI?
Tourbot AI is a smart, voice-ready travel assistant designed to guide drivers, tour guides, and guests through interactive, GPS-triggered tours in multiple languages.
How do I install the app?
Download Tourbot AI from the App Store or Google Play. Follow the on-screen instructions to create your account and get started.
Which devices does Tourbot AI support?
Available on iOS and Android smartphones and tablets. For the best experience, use the latest OS version.
For Drivers & Guides
How do I start a new tour?
Open the app, select a city and tour route, and press “Start Tour.” The app will guide you with GPS-triggered narration.
How do I use voice commands?
Tap the microphone icon or say “Hey Tourbot” to ask questions, request facts, or control narration hands-free.
How can I prepare for offline use?
Before your tour, download tour data by tapping the download icon. Make sure you have enough storage and a stable connection during download.
For Tour Guests
How do I join a tour as a guest?
Scan the QR code provided by your guide or use a shared link. You can use guest mode or create an account for extra features.
How do I switch narration languages?
In the app, tap the language selector and choose your preferred language. Available languages: English, Spanish, French, German, Japanese, Portuguese.
How do I save favorite facts or landmarks?
Tap the bookmark icon on any fact or landmark page to save for later review and sharing.
Technical Help & Troubleshooting
App won’t launch or crashes
Try closing and reopening the app, updating to the latest version, or restarting your device. If the issue persists, contact support.
No audio or narration isn’t playing
Check your device volume, ensure Bluetooth isn’t interfering, and confirm that permissions are enabled for audio. Restart the app if needed.
GPS/location not working
Ensure your location services are enabled and permissions granted for Tourbot AI. For best accuracy, use your device outdoors.
Account & Privacy
How do I reset my password?
On the login screen, tap “Forgot Password?” and follow the instructions sent to your email.
How is my location data used?
Tourbot AI uses location data only to trigger relevant tour content. Your data is never sold or shared without consent.
How do I delete my account?
Go to Account Settings, scroll to “Delete Account,” and confirm. All your data will be securely erased.
Contact & More Support
How do I contact support?
Email [email protected] or use the in-app chat for fastest service. Typical response time: 24 hours.
Where can I find product updates or release notes?
Visit our website’s News page or the “What’s New” section in the app menu.
How do I suggest new features or report issues?
Use the feedback form in the app or email your suggestions to [email protected].
